Privacy Policy – Qwiq App

Introduction
Welcome to Qwiq App Software Solutions (“Company”, “Business”, “Developer”, “we”, “us”, “my” or “our”). We are committed to protecting the privacy of our clients, potential clients, website visitors, job applicants, and anyone who interacts with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [QwiqApp.com], use our services, Apps, apply for a job, or otherwise interact with us.
Information We Collect
We may collect different types of information depending on your interaction with us:
2.1. Information You Provide to Us Directly:
Contact Information: When you inquire about our services, contact us for support, subscribe to our newsletter, or fill out a contact form, we may collect your name, email address, phone number, company name, job title, and the content of your message.
Client Project Information: In the course of providing software development services, we may receive or have access to information and data provided by our clients related to their projects. This data is handled according to the terms of our client agreements and is treated as confidential.
Job Application Information: If you apply for a position with us, we collect information such as your resume/CV, cover letter, employment history, educational background, contact details, and any other information you provide during the application process.
Billing and Payment Information: For clients engaging our paid services, we may collect payment details necessary to process transactions, such as billing address. (Note: Specify if you use a third-party payment processor and that you don’t directly store full credit card numbers).
Feedback and Surveys: We may collect information you provide when you participate in surveys or provide feedback about our services.
2.2. Information We Collect Automatically (Website Usage):
When you visit our website, we may automatically collect certain information about your device and browsing activity:
Log Data: Our servers automatically record information including your IP address, browser type, operating system, referring/exit pages, pages visited, time spent on pages, and dates/times of access.
Cookies and Similar Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. This helps us analyze website traffic, understand user preferences, improve our website, and for marketing purposes. You can control the use of cookies through your browser settings. For more details, please see our [Link to Cookie Policy, if separate].
Analytics Data: We use third-party analytics services (e.g., Google Analytics) to help us understand how users engage with our website. These services may collect information such as your IP address, device identifiers, and website usage patterns.
2.3. Information from Third-Party Sources:
We may occasionally receive information about you from other sources, such as:
Publicly Available Sources: Business directories, professional networking sites (e.g., LinkedIn).
Referrals: From existing clients or partners.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Managing Our Services:
To enter into and perform contracts with our clients for software development services.
To communicate with clients regarding projects, updates, and support.
To manage client accounts and billing.
Website Operation and Improvement:
To operate, maintain, and improve our website, content, and user experience.
To analyze website usage and trends.
Communication and Marketing:
To respond to your inquiries, comments, or questions.
To send you newsletters, promotional materials, and other information about our services that may be of interest to you (you can opt-out of marketing communications at any time).
To inform you about changes to our services or policies.
Recruitment and Hiring:
To process and evaluate job applications.
To communicate with job applicants.
Legal and Security Purposes:
To comply with applicable laws, regulations, legal processes, or governmental requests.
To protect our rights, property, or safety, and that of our clients, employees, or the public.
To detect, prevent, and address fraud, security, or technical issues.
For any other purpose with your consent.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and website, such as:
Cloud hosting providers.
CRM and marketing automation platforms.
Analytics providers.
Payment processors (they will process your payment information directly).
Recruitment platforms. These providers are contractually obligated to protect your information and are only permitted to use it for the specific services they provide to us.
With Clients (Project-Specific): Information related to a specific client project may be shared within the client’s organization as necessary for the project’s execution.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the personal safety of users of our services or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with other third parties with your explicit consent.
Aggregated or Anonymized Data: We may share aggregated or anonymized data, which does not directly identify you, for research, analysis, or other legitimate business purposes.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include [Mention some general measures, e.g., encryption where appropriate, access controls, secure software development practices].
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.
Client Data: Retained for the duration of the client relationship and for a reasonable period thereafter as required by law or for archival purposes.
Website Visitor Data: Retained for as long as necessary for analytics and website improvement purposes.
Job Applicant Data: Retained for the duration of the recruitment process. If an applicant is hired, the information becomes part of their employment record. For unsuccessful applicants, data may be retained for a limited period for future opportunities (with consent where required) or as required by law.
Your Rights and Choices
Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information:
Right to Access: You may have the right to request access to the personal information we hold about you.
Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You may have the right to object to our processing of your personal information under certain conditions, particularly for direct marketing purposes.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request.
Children’s Privacy
Our website and services are not directed to children under the age, but most of our solutions do not have any age restrictions.